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  1. Coacha
  2. Money & Payments
  3. General

General

  • Payment Statuses in Coacha and what they mean
  • Itemising VAT (Tax) on your payments
  • Issuing refunds in Coacha
  • Managing class or session bundles
  • Checking the status and position of GoCardless & Stripe payments
  • Chasing Payment Requests in Coacha
  • Pausing a Subscription Plan
  • How does Coacha help with failed payments?
  • What should I do if I send the wrong payment request?
  • What happens if a member/parent doesn’t set up their subscription before the payment date?
  • What happens after a member’s payment repeatedly fails in Stripe?
  • Stripe & GoCardless payout timings
  • Money Dashboard Explained
  • Stripe payment failure: Do I still need to check my Money Dashboard on every payment date?
  • How to Print a Receipt for a Member
  • How to Download Financial Reports
  • Recording a Cash Payment
  • How to View a Payment
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