Coacha allows you to manage and limit how many classes a member is allowed to book based on their membership type. This is a great way to manage different membership tiers and ensure members only access the sessions included within their package.
This guide will walk you through how to set up and manage class booking limits by membership.
NOTE: You will need to be using GoCardless or Stripe to collect recurring payments to use this feature.
Creating a class limit subscription
To use this feature you will need to create a payment plan that will limit classes. This is simple to do in the MONEY > Plans & Bundles section.
Step 1 : - Go to the 'Create a new payment plan' box, and you will notice a tick box labelled "Does this plan require booking limits for (class name)" - To enable the feature, tick this box
Step 2 : - Define how many classes per week or month the member can attend who is on this payment plan
Step 3 : - Create this plan!
Once created you will be able to use this plan for your members, either linking it to your club sign up form, or sending out the plan request to members directly.
Allow members to book, even if they have reached their subscription limit.
Even though you may limit your members booking abilities based on their subscription, there is also the ability built in for you to allow members to book on a PAYG basis, or book an 'exempt' class. Lets take a look at how we can do that:
Step 1 - Create a class, or edit an existing class where you would like to enable this feature
Step 2 - Locate the tick box - "Not included in booking restrictions" & "Allow members to book onto class once they have reached their limit"
These two options do slightly different things.:
1) "Not included in booking restrictions" - This means that this class will not count as one of the allowed classes in the members allowance
2) "Allow members to book onto class once they have reached their limit" - This means that the class will still come off the members' allowance, but if they reach their limit they will still be able to book and pay on the PAYG basis
Important : - Once you have enabled the option that is right for you - Remember to hit SAVE
You are all set! Coacha will automatically notify members when they reach their booking limit, prevent bookings where restrictions apply, and inform them when payment is required for additional classes.
Need help?
If you need any help with this process, please contact the support team at support@coacha.co.uk.
Thank you
Coacha Team
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