General
- Issuing refunds in Coacha
- Managing class or session bundles
- Checking the status and position of GoCardless & Stripe payments
- Chasing Payments in Coacha
- Pausing a Subscription Plan
- How does Coacha help with failed payments?
- What should I do if I send the wrong payment request?
- What happens if a member/parent doesn’t set up their subscription before the payment date?
- What happens after a member’s payment repeatedly fails in Stripe?
- Stripe & GoCardless payout timings
- Money Dashboard Explained
- Stripe payment failure: Do I still need to check my Money Dashboard on every payment date?
- How to Print a Receipt for a Member
- How to Download Financial Reports
- Recording a Cash Payment
- How to View a Payment
- How to View a Payment