In order for your members to log into Coacha and view/amend their data, they need to have a login. They won’t have a login automatically, you’ll need to allow them to have one.
There are a few ways you can assign a login to a member:
- Individually assign the password
- Request that all members without passwords create their own (on-mass)
- Members create their own passwords on the signup form
This user guide will show you how to enable members to create passwords on your club signup form.
They will create their password before submitting their information. Once you accept them via Pending Members, they will be able to log into the Member Portal and view/edit/download their personal data.
Firstly, head to Dashboard > Club Settings.
Click the signup form tab.
Make sure ‘Create my club form’ is ticked.
Tick ‘Allow members to set a password on the signup form’.
And that’s all you have to do!
Here is what happens from a member/parent’s point of view:
They will complete the form as normal.
Once they complete their DOB and email, the password field will appear at the bottom of the signup form.
The DOB of the member will determine who requires a password as follows:
- Member is under 13 –
The member email field will be greyed out.
The password will always be created for the Next of Kin (NOK) email address.
- Member is between 13 & 18 -
The member email field will be available, but the password is always applied to the NOK email, even if a member email address is present.
The parent can log in and also assign access to the child should they wish.
- Member is over 18 –
The password is for the member’s email address.
Once the member submits their information, they will not be able to log in straight away. Once you accept them from Pending Members, then they will be able to log in and view/edit/download their information.
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